Marketplace-Wide: All sales for one-of-a-kind and handmade items are final. Due to the unique nature of these items, we do not accept returns, exchanges, or issue refunds.
Damaged or Incorrect Items: If an item arrives damaged or you receive the incorrect product, please contact us within 48 hours of delivery with photographic proof for a resolution.
Shipping Expectations: Processing and shipping times vary by vendor. Please refer to individual product pages for exact shipping estimates.
Individual Vendor Policies
Their Requirement:Vendorsare required to ship products between 3-5 business days and will give their own return window, and whether they offer exchanges or store credit.
Handmade Variance:Handmade goods may have slight variations in color, texture, or size, and that these natural variances are not considered defects or valid reasons for a return.
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